Website Service, Payment, and Ownership Terms

Last updated: September 15, 2026

These terms apply to website design, hosting, maintenance, content, and SEO services provided by Web Design Orillia. By approving a project and beginning paid service, the client accepts the applicable proposal, scope, and these terms.

Free Website Mockup

The complimentary design offer includes one homepage design, one representative interior-page design, and up to two consolidated revision rounds. A revision round is one organized list of changes submitted at the same time. Revisions refine the proposed direction and do not include additional pages, alternate concepts, complete redesigns, development, or editable source files.

The complimentary designs are provided for evaluation without an obligation to purchase. They and their usage rights remain the property of Web Design Orillia unless the client begins a paid project or a separate written transfer is agreed. If the direction is not the right fit, neither party is required to continue.

Standard Website Scope

Both standard payment options include a custom website of up to five standard pages, a mobile-friendly build, foundational on-page SEO and performance setup, a contact form, managed launch, and up to two consolidated development revision rounds. The written project scope will confirm the pages, content responsibilities, and features before paid work begins.

Managed Website Plan

The Managed Website Plan is $197 CAD per month for an initial term of 12 consecutive monthly payments. The first payment is due after the client approves the complimentary design direction, chooses to continue, and before development of the complete website begins. The plan includes the standard website scope and Website Care during the initial term.

A client may end the initial term early by paying the remaining website balance, calculated as $100 for each uncompleted month in the 12-month term, plus any overdue or separately approved charges. Future Website Care charges then stop, and ownership transfers after the required balance is paid. Nothing in these terms limits a cancellation or other right that cannot lawfully be excluded.

Outright Website Purchase

The outright website price is $1,297 CAD for the standard website scope. A 50% deposit is due after the client approves the complimentary design and chooses to continue. The remaining 50% is due after final approval and before launch or transfer of the completed website. Website Care is not included unless selected separately.

Fees and Payment

Applicable taxes, third-party charges, and separately approved work may be added. Work outside the agreed scope will not begin until its price or billing basis is approved in writing. Development, launch, hosting, support, or other service may be paused when an invoice remains unpaid.

Website Ownership

Outright-purchase clients receive ownership of the completed custom website design and transferable project files after final payment. Managed Website Plan clients receive ownership after 12 monthly payments or after completing the defined early-purchase payment.

The client retains ownership of its business name, logo, supplied text, supplied photographs, and other pre-existing client materials. Third-party software, fonts, stock assets, plugins, and services remain subject to their own licences and may require replacement or separate payment after migration.

Hosting and Migration

Managed hosting, backups, routine maintenance, and support are included during the 12-month Managed Website Plan. After that term, or with an outright purchase, Website Care is available for $97 CAD per month and may be cancelled with 30 days' written notice.

After ownership has transferred and all invoices are paid, the website can be packaged for migration to a compatible hosting environment. Web Design Orillia is not responsible for changes, failures, or incompatibilities introduced by a new host or another provider after handoff.

Content Updates and Additional Work

Website Care includes one small content update requiring up to 30 minutes each month. This can include replacing existing text or images, updating hours or staff details, or a similar change within the current layout. Unused update time does not roll over or accumulate.

Additional pages, full-page redesigns, alternate design directions, new functionality, custom integrations, extensive copywriting or content entry, e-commerce, membership features, advanced booking systems, branding, photography, and work beyond the included allowance require a separate written scope and approval.

Client Responsibilities

The client is responsible for supplying accurate business information, reviewing drafts, providing timely feedback, and confirming that supplied text, photographs, logos, testimonials, and other materials may lawfully be used. Delays in content or approvals may change the launch schedule.

SEO and Business Results

SEO services are intended to improve technical quality, relevance, content, and local search visibility. Search rankings, traffic, leads, sales, advertising performance, and specific business results are not guaranteed because they depend on search engines, competition, reputation, market demand, and other factors outside our control.

Third-Party Services

Domains, hosting infrastructure, email providers, payment tools, plugins, maps, analytics, and other external services may have separate terms, fees, limits, and availability. Web Design Orillia is not responsible for a third party's outage, policy change, account restriction, or discontinuation, but will provide reasonable assistance within the active service scope.

Approvals and Portfolio Use

Publishing or launching the website confirms approval of the then-current design and content. The 30-day workmanship and bug-fix period begins on launch and covers faults in the delivered work, not new requests, third-party changes, or changes made by the client or another provider. Client work will only be identified in the public portfolio with the client's permission. Uncommissioned concepts are labelled as concepts and are not represented as client projects.

Warranty and Liability

Services are provided with reasonable care, but uninterrupted or error-free operation cannot be guaranteed. To the extent permitted by applicable law, liability connected to the service is limited to the fees paid by the client during the three months immediately preceding the event giving rise to the claim. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Governing Law and Questions

These terms are governed by the laws applicable in Ontario, Canada. Questions, cancellation notices, and service requests should be sent to hello@webdesignorillia.ca.